Impact Center

Impact Center

Measurable Outcomes. Engineered for Confidence.

At SCIO, impact is not measured by activity—it is measured by accuracy, predictability, and sustained financial performance.

Our Impact Center demonstrates how disciplined execution, intelligence-guided decisioning, and strong governance deliver real, measurable outcomes across complex healthcare environments.

Behind every outcome shown here is a practice-aware intelligence layer designed to understand payer behavior, specialty variability, and revenue risk before automation is applied. This ensures accuracy is preserved even at scale—across incomplete data, complex reimbursement rules, and changing payer policies.

Every metric presented is derived from live production performance, not projections.

Impact Center
RCM Performance Overview

RCM Performance Overview

Consistently Exceeding Industry Benchmarks

SCIO consistently outperforms industry standards across the most critical Revenue Cycle Management functions—including eligibility, authorization, coding, denials, payments, and AR performance.

Our impact includes:

  • Reduced preventable denials
  • Faster turnaround times
  • Higher first-pass claim acceptance
  • Improved reimbursement realization
  • Sustained year-over-year revenue growth

Performance Benchmarks

Industry Standard vs SCIO Performance

Front-End Revenue Protection

  • Eligibility Verification
    • Industry Standard : 95% within 24 hours
    • SCIO Performance : 98% within 24 hours
  • Eligibility-Related Denial Rate
    • Industry Standard : <2%
    • SCIO Performance : 1%
  • Patient Authorization Follow-Up
    • Industry Standard : 24–48 hours
    • SCIO Performance : Immediate upon response
Performance Benchmarks

Mid-Cycle Accuracy & Compliance

  • Charge Entry Accuracy
    • Industry Standard: ≤3 days, ≤2% lag
    • SCIO Performance: 98% accuracy within 2 days
  • Clean Claim Rate
    • Industry Benchmark: ≥98%
    • SCIO Performance: 98%+
  • Coding Accuracy
    • Industry Range: 92–95%
    • SCIO Performance: 98–99% through structured audits and training
Mid-Cycle Accuracy & Compliance

Back-End Performance & Cash Optimization

  • Payment Posting Accuracy
    • Industry Standard : 99% within 2 days
    • SCIO Performance : 99% within 1 day
  • Prior Authorization Turnaround Time
    • Industry Standard: 3–5 business days
    • SCIO Performance: 3 business days
  • Denial Resolution
    • Industry Standard : 85% within 30 days
    • SCIO Performance : 90% within 30 days
  • Overall Denial Rate
    • Industry Range : 3–5%
    • SCIO Performance : ~3%
Back-End Performance & Cash Optimization

Accounts Receivable Performance

  • AR Days
    • Industry Optimal : 30–40 days
    • SCIO Performance : <30 days
  • AR >90 Days
    • Industry Threshold : <10%
    • SCIO Performance: ~7%

These outcomes are supported by intelligence engines monitoring 500,000+ AR lines monthly—continuously evaluating cash impact, resolution probability, payer responsiveness, and specialty-specific patterns.

Accounts Receivable Performance

Strategic Initiatives Driving Impact

Eligibility & Benefit Intelligence

Eligibility & Benefit Intelligence
  • Advanced eligibility verification workflows
  • Benefit investigation support for high-cost therapies
  • Early identification of coverage gaps and revenue risk
  • Quarterly payer-policy training for operations teams

Result: Up to 99% eligibility accuracy and reduced downstream revenue loss

Charge Entry & Payment Precision

 Payment Precision
  • Structured charge capture checklists
  • Standardized payment posting and reconciliation processes
  • Monthly audits to detect discrepancies early

Result: Faster adjudication and lower charge-related denials.

Denial Management & Authorization Control

Denial Management
  • Denial trends analyzed across claim, authorization, documentation, and payer adjudication context
  • Monthly root-cause analysis and global corrective actions

Resolution strategies are guided by decision intelligence that evaluates claim data, EOBs, payer rules, authorization context, and historical outcomes—ensuring the right action is taken at the first touch.

Result : 90% of denials resolved within 30 days with reduced rework

Drug Profitability & Financial Optimization

Drug Profitability
  • Drug cost vs reimbursement analysis
  • Buy-and-Bill profitability review at order level
  • Margin-focused financial controls

Result: 5% improvement in drug profit margins and reduced inventory inefficiency

AR Intelligence & Cash Acceleration

AR Intelligence
  • Cash-impact-driven prioritization
  • Automated claim-status intelligence
  • Payer- and specialty-specific follow-up strategies

Result: Accelerated cash recovery and higher yield per AR touch

Reimbursement Integrity

Reimbursement Integrity
  • Expected reimbursement validation
  • Early identification of underpayments and variances
  • Monthly reimbursement performance governance

Payments are validated against expected payer behavior and historical patterns, allowing revenue variances to be identified early—before leakage occurs.

Result: Improved payer accountability and revenue realization

In-Depth Case Study

XYZ Oncology Network

In-Depth Case Study

Practice Profile

  • 8 Medical Oncologists | 2 Radiation Therapists | 3 ARNPs
  • Annual Revenue : $40M
  • Monthly Claim Volume : 5,500+
  • Multi-payer environment (Medicare, commercial, managed care)
  • Baseline challenges : High denials, long AR cycles, manual eligibility, complex authorizations

Transformation Outcomes

Eligibility & Benefit Investigation

  • Accuracy improved 85% → 99%
  • Turnaround reduced 5 days → 2 days
  • Eligibility denials reduced 30%
  • Annual impact: $300K

Charge Entry & Payment Posting

  • Charge lag reduced 5 → 2 days
  • Payment accuracy 99%
  • Charge-related denials reduced 25%
  • Annual impact: $250K

Denial & Authorization Management

  • Denial rate reduced 10% → 4%
  • Authorization TAT reduced 7 → 3 days

Coding & Documentation Excellence

  • Accuracy improved 92% → 99%
  • Documentation denials reduced 40%
  • CMS optimization impact: $100K

AR & Cash Flow Optimization

  • AR Days reduced 30 → 16
  • AR >90 Days reduced 35% → 6%
  • Annual cash acceleration: $1M

Drug & Reimbursement Optimization

  • Drug margin improvement 5%
  • Underpayments reduced 15%
  • Annual uplift: $600K
Overall Impact: $2M+ annual revenue uplift with sustained operational stability
Governance

Governance, Compliance & Trust

  • HIPAA-compliant workflows
  • SOC-certified operational controls
  • ISMS-certified information security framework
  • Fully auditable execution
  • Monthly performance dashboards shared with clients

Result: Reduced risk, stronger governance, and leadership-level confidence

Outcomes

Why These Outcomes are Repeatable

SCIO's results are not dependent on individual effort or one-time fixes. Performance is sustained through practice-aware intelligence, continuous learning loops, and auditable automation orchestration—ensuring consistency even as volume, specialties, and payer behavior evolve.

Continuous Improvement

Continuous Improvement

Performance is continuously monitored across:

  • AR velocity
  • Denial patterns
  • Coding accuracy
  • Reimbursement behavior

Insights are fed back into workflows, training, and optimization cycles—ensuring long-term revenue stability and scalability.

Impact Center FAQs

(Proof + Credibility)
  • What measurable results has SCIO delivered?
    SCIO consistently delivers lower AR days, reduced denials, improved collections, and increased revenue predictability.
  • How does SCIO benchmark performance?
    Through industry benchmarks, payer comparisons, and real-time Power BI dashboards.
  • Are there real client success stories?
    Yes. SCIO publishes before-and-after case studies demonstrating measurable financial and operational improvements.
  • How does SCIO ensure transparency?
    Clients receive monthly dashboards, performance reviews, and clear accountability metrics.
  • How does SCIO support high-cost oncology revenue?
    Through benefit investigation, authorization intelligence, denial prevention, and drug profitability analytics.
  • Does SCIO support continuous improvement?
    Yes. Performance is continuously monitored, analyzed, and optimized through analytics and feedback loops.
  • How does SCIO help leadership make better decisions?
    By transforming raw operational data into actionable revenue insights and forecasts.

Final Impact Statement

Across healthcare, revenue cycles often measure effort. At SCIO, we measure outcomes. Through disciplined execution, intelligent decisioning, and transparent governance, SCIO delivers predictable revenue performance—even in the most complex reimbursement environments.